{"id":50,"date":"2019-01-06T12:23:04","date_gmt":"2019-01-06T11:23:04","guid":{"rendered":"http:\/\/fcp-formation.fr\/?page_id=50"},"modified":"2021-07-29T12:32:36","modified_gmt":"2021-07-29T10:32:36","slug":"votre-interlocuteur","status":"publish","type":"page","link":"https:\/\/fcp-formation.fr\/index.php\/votre-interlocuteur\/","title":{"rendered":"Votre interlocuteur"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;3.10.2&#8243; custom_padding=&#8221;86px|0px|4px|0px|false|false&#8221;][et_pb_row custom_padding=&#8221;41px|0px|7px|0px|false|false&#8221; _builder_version=&#8221;3.19.4&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_image src=&#8221;https:\/\/fcp-formation.fr\/wp-content\/uploads\/2019\/01\/sandrine-delval.jpg&#8221; _builder_version=&#8221;3.19.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#3550a0&#8243; background_color_gradient_end=&#8221;rgba(240,242,246,0)&#8221; background_color_gradient_start_position=&#8221;25%&#8221; background_color_gradient_end_position=&#8221;25%&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_horizontal=&#8221;120px&#8221; box_shadow_vertical=&#8221;120px&#8221; box_shadow_spread=&#8221;-60px&#8221; box_shadow_color=&#8221;#f0f2f6&#8243; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;||&#8221; custom_padding=&#8221;||0px|60px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;1%&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.19.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;17px&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Lato|700|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;1px&#8221; header_3_line_height=&#8221;2.2em&#8221; header_6_font=&#8221;||||||||&#8221; max_width=&#8221;600px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||-1px|&#8221; custom_padding=&#8221;|||&#8221;]<\/p>\n<h2 style=\"text-align: justify;\">Sandrine Delval<\/h2>\n<p><span style=\"font-size: 16px; color: #3551a0;\"><strong><span style=\"text-align: justify;\">Formatrice Consultante &amp; coach professionnelle<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px; text-align: justify;\">Formation Centr\u00e9e sur la Personne- FCP est un organisme de formation cr\u00e9\u00e9 en septembre 2012 par <\/span><span style=\"font-size: 16px; text-align: justify;\">Sandrine Delval<\/span><span style=\"font-size: 16px; text-align: justify;\">, r\u00e9f\u00e9rencable sur Datadock depuis 2017.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Apr\u00e8s un parcours de 20 ans en Entreprise, en tant que : \u00a0\u00a0\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Directrice d&#8217;un service client B to B,<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Manager d&#8217;un service clients B to C,<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Superviseur,\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">T\u00e9l\u00e9vendeuse B to C, <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"> J&#8217;ai d\u00e9cid\u00e9 de changer d&#8217;orientation professionnelle. Passionn\u00e9e par la richesse des relations humaines, j&#8217;ai choisi un m\u00e9tier centr\u00e9 sur le d\u00e9veloppement du capital humain. Depuis 2012, j&#8217;interviens principalement en entreprise aupr\u00e8s de dirigeants, cadres, managers et leurs \u00e9quipes, dans tout domaine d&#8217;activit\u00e9s en tant que formatrice consultante et coach professionnelle.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;27px|0px|8px|0px|false|false&#8221; _builder_version=&#8221;3.10.2&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.19.3&#8243; text_font=&#8221;Lato|700|on||||||&#8221; text_text_color=&#8221;#3550a0&#8243; text_font_size=&#8221;45px&#8221; text_font_size_tablet=&#8221;30px&#8221; text_font_size_phone=&#8221;24px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; text_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;820px&#8221; module_alignment=&#8221;center&#8221;]<\/p>\n<p>&#8220;Le seul savoir qui influence vraiment le comportement, c\u2019est celui qu\u2019on a d\u00e9couvert et qu\u2019on s\u2019est appropri\u00e9 soi-m\u00eame.&#8221;<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.19.3&#8243;]<\/p>\n<h3 style=\"text-align: center;\"><strong>Carl Rogers<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Qualifications&#8221; _builder_version=&#8221;3.10.2&#8243; custom_padding=&#8221;0|0px|5px|0px|false|false&#8221;][et_pb_row use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; use_custom_gutter=&#8221;on&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; padding_top_bottom_link_2=&#8221;true&#8221; padding_left_right_link_2=&#8221;false&#8221; use_background_color_gradient_1=&#8221;off&#8221; use_background_color_gradient_2=&#8221;off&#8221; background_color_gradient_start_1=&#8221;#f0f2f6&#8243; background_color_gradient_start_2=&#8221;#dddddd&#8221; background_color_gradient_end_1=&#8221;rgba(240,242,246,0)&#8221; background_color_gradient_end_2=&#8221;rgba(221,221,221,0)&#8221; background_color_gradient_direction_1=&#8221;90deg&#8221; background_color_gradient_direction_2=&#8221;90deg&#8221; background_color_gradient_start_position_1=&#8221;30%&#8221; background_color_gradient_end_position_1=&#8221;30%&#8221; background_color_gradient_end_position_2=&#8221;5%&#8221; background_color_gradient_overlays_image_2=&#8221;on&#8221; padding_top_2=&#8221;6vw&#8221; padding_bottom_2=&#8221;6vw&#8221; padding_2_tablet=&#8221;|10%||10%|false|true&#8221; padding_2_phone=&#8221;||||false|false&#8221; padding_2_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.19.3&#8243; module_alignment=&#8221;left&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; use_background_color_gradient=&#8221;off&#8221; background_color_gradient_start=&#8221;#f0f2f6&#8243; background_color_gradient_end=&#8221;rgba(240,242,246,0)&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_start_position=&#8221;30%&#8221; background_color_gradient_end_position=&#8221;30%&#8221;][et_pb_image src=&#8221;https:\/\/fcp-formation.fr\/wp-content\/uploads\/2019\/01\/formation-start-up.jpg&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.19.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#f0f2f6&#8243; background_color_gradient_end=&#8221;rgba(240,242,246,0)&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_start_position=&#8221;30%&#8221; background_color_gradient_end_position=&#8221;30%&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;80px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-30px&#8221; custom_padding=&#8221;60px||60px||true&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;1%&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.0.47&#8243; padding_phone=&#8221;||||false|false&#8221; padding_tablet=&#8221;|10%||10%|false|true&#8221; padding_last_edited=&#8221;on|desktop&#8221; padding_bottom=&#8221;6vw&#8221; padding_top=&#8221;6vw&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221; use_background_color_gradient=&#8221;off&#8221; background_color_gradient_start=&#8221;#dddddd&#8221; background_color_gradient_end=&#8221;rgba(221,221,221,0)&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_end_position=&#8221;5%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.19.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;34px&#8221; header_2_font=&#8221;Lato|700|||||||&#8221; header_2_font_size=&#8221;29px&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_line_height=&#8221;1.5em&#8221; header_6_font=&#8221;||||||||&#8221; max_width=&#8221;600px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; locked=&#8221;off&#8221;]<\/p>\n<h2 style=\"text-align: justify;\">Pourquoi travailler ensemble ?<\/h2>\n<ul>\n<li style=\"font-weight: 400; text-align: justify;\"><b><span style=\"font-weight: 400;\">Par mon exp\u00e9rience, je peux vous offrir une gamme compl\u00e8te d\u2019actions <\/span>sur mesure<span style=\"font-weight: 400;\"> garantissant l\u2019atteinte de vos objectifs et gagner en efficacit\u00e9. Chaque action est mise en place apr\u00e8s un diagnostic, une analyse avec pr\u00e9conisations en respectant vos sp\u00e9cificit\u00e9s. Nous nous adaptons \u00e0 vos attentes, votre m\u00e9tier, votre contexte&#8230;<\/span><\/b><\/li>\n<li style=\"font-weight: 400; text-align: justify;\">Mon <b style=\"font-size: 16px;\">authenticit\u00e9, <\/b><span style=\"font-size: 16px;\">ma <\/span><b style=\"font-size: 16px;\">capacit\u00e9 d\u2019\u00e9coute <\/b><span style=\"font-size: 16px;\">et mon <\/span><b style=\"font-size: 16px;\">regard inconditionnel positif <\/b><span style=\"font-size: 16px;\">\u00a0participent \u00e0 la motivation et l\u2019implication de chaque individu dans une dynamique de progr\u00e8s,<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify;\"><b style=\"font-size: 16px;\">20 ans d\u2019exp\u00e9riences professionnelles<\/b><span style=\"font-size: 16px;\"> dans le domaine de la relation client et du management, dont 15 ans de management,<\/span><\/li>\n<li style=\"font-weight: 400; text-align: justify;\">Plus de <b style=\"font-size: 16px;\">10 ans* de pratique<\/b><span style=\"font-size: 16px;\"> en tant que formatrice consultante et coach dans tout type d\u2019organisation (entreprises, associations, organismes de formation\u2026), aupr\u00e8s d\u2019un public vari\u00e9,<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><b><i>*Quelques r\u00e9f\u00e9rences <\/i><\/b><i><span style=\"font-weight: 400;\">: SNCF, Aviva, BPI, Soci\u00e9t\u00e9 G\u00e9n\u00e9rale, La Poste Mobile, Pierre Pradel, Charmant, VVF Villages, Av\u00e9a, AFPA, MMA, EDF\u2026<\/span><\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;0||27px|12%|false|false&#8221; custom_padding_tablet=&#8221;|||0%&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;3.10.2&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.10.2&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.19.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Lato|700||on|||||&#8221; header_3_font_size=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; header_3_line_height=&#8221;1.7em&#8221; header_6_font=&#8221;||||||||&#8221; max_width=&#8221;600px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; locked=&#8221;off&#8221;]<\/p>\n<h3>Qualifications<\/h3>\n<p style=\"text-align: justify;\"><span>Titulaire du<\/span> <span>Titre Niveau 5, <\/span><b>Formateur professionnel d\u2019adultes \u00a0<\/b><span>&amp; du Titre Niveau 6, <\/span><b>Coach professionnel, certifi\u00e9e ICF <\/b><span>apr\u00e8s avoir suivi deux Formations qualifiantes reconnues au Repertoire National des Certifications \u00a0Professionelles qui me conf\u00e8rent les aptitudes pour exercer mon m\u00e9tier<\/span><b>.<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Books&#8221; _builder_version=&#8221;3.19.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(240,242,246,0.5)&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0)&#8221; background_color_gradient_direction=&#8221;90deg&#8221; disabled=&#8221;on&#8221;][et_pb_row custom_padding=&#8221;|12%|||false|false&#8221; custom_padding_tablet=&#8221;|0%||&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;3.10.2&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.10.2&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.10.2&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_line_height=&#8221;1.5em&#8221; header_6_font=&#8221;||||||||&#8221; max_width=&#8221;600px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; locked=&#8221;off&#8221;]<\/p>\n<h2>Books &amp; Publications<\/h2>\n<p>Proin eget tortor risus. Cras ultricies ligula sed magna dictum porta. Vivamus suscipit tortor eget felis porttitor volutpat. Nulla porttitor<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;|12%|||false|false&#8221; custom_padding_tablet=&#8221;|0%||&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;3.10.2&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.10.2&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_image src=&#8221;https:\/\/fcp-formation.fr\/wp-content\/uploads\/2019\/01\/author_03.jpg&#8221; _builder_version=&#8221;3.10.2&#8243; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;30px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-20px&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;2%&#8221; locked=&#8221;off&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.10.2&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Lato|700|||||||&#8221; header_3_font_size=&#8221;24px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_3_line_height=&#8221;1.5em&#8221; header_4_font=&#8221;Lato|700|||||||&#8221; header_4_text_color=&#8221;#3550a0&#8243; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.5em&#8221; max_width=&#8221;400px&#8221; custom_margin=&#8221;|||&#8221; locked=&#8221;off&#8221;]<\/p>\n<h4>Business Coaching<\/h4>\n<h3>To Infinity<\/h3>\n<p>Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. 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Apr\u00e8s un parcours de 20 ans en Entreprise, en tant que : \u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Directrice d&#8217;un service client B [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/pages\/50"}],"collection":[{"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":42,"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":593,"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/pages\/50\/revisions\/593"}],"wp:attachment":[{"href":"https:\/\/fcp-formation.fr\/index.php\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}